TERMS & CONDITIONS

YUVA BOUTIQUE CHENNAI

Effective Date: 30 October 2026

Welcome to YUVA BOUTIQUE CHENNAI. These Terms & Conditions govern your access to and use of our website, https://www.yuvaboutiquechennai.in/, and the purchase of products through our online store.

By accessing our website, creating an account or placing an order, you agree to comply with the terms and conditions mentioned below.

Please read these terms carefully before using our website.

1. GENERAL INFORMATION

This website is operated by YUVA BOUTIQUE CHENNAI, an online boutique offering fashion and clothing products.

Throughout these Terms & Conditions, the words "we", "us" and "our" refer to YUVA BOUTIQUE CHENNAI. The words "you", "your" and "customer" refer to visitors and customers using our website.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be published on this page.

2. ELIGIBILITY TO USE OUR WEBSITE

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.

• The information you provide during registration and checkout is accurate and complete.

• You will use our website only for lawful purposes.

• You will not misuse our website or attempt unauthorized access.

We reserve the right to restrict or terminate access in cases of fraudulent or unauthorized activity, subject to applicable law.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, photographs, colours, descriptions and prices accurately.

However:

• Actual product colours may vary slightly depending on screen settings and display devices.

• Minor variations in fabric texture, colour, design or appearance may occur.

• Product availability may change without prior notice.

• Product photographs are intended to provide a visual representation of the items.

Customers are advised to read product descriptions carefully before placing an order.

4. PRICING AND PAYMENT

All product prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

We reserve the right to change product prices, discounts and promotional offers at any time.

Available payment methods may include:

• UPI payments.

• Debit cards.

• Credit cards.

• Net banking.

• Other available online payment methods.

• Cash on Delivery, if offered at checkout.

Orders will be processed according to the payment and order confirmation status.

We are not responsible for delays caused by banks, payment gateways or other third-party payment service providers.

5. ORDER PLACEMENT AND CONFIRMATION

When you place an order through our website:

• You agree to provide accurate contact and delivery information.

• You must verify your order details before completing payment.

• An order confirmation will be provided through available communication channels.

• Order acceptance and processing are subject to product availability and payment verification.

We reserve the right to reject or cancel an order in cases of pricing errors, stock unavailability, suspected fraudulent activity or other legitimate reasons.

If an order is cancelled after payment, any eligible refund will be processed according to our Refund Policy and applicable laws.

6. SHIPPING AND DELIVERY

We aim to deliver products to the shipping address provided during checkout.

Delivery timelines are estimates and may vary depending on:

• Delivery location.

• Courier service availability.

• Weather conditions.

• Public holidays.

• Transportation delays.

• Other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details and an accessible contact number.

We are not responsible for delivery failures caused by incorrect addresses or unavailable recipients, subject to applicable consumer laws.

7. RETURN, REFUND AND EXCHANGE POLICY

All returns, refunds and exchanges are governed by our separate Return, Refund & Exchange Policy.

Important conditions include:

• Customers must report eligible return or refund issues within 48 hours of delivery.

• A continuous and unedited parcel-opening video is mandatory for return and refund claims.

• The video must clearly show the original parcel, shipping label and complete opening process.

• Claims are subject to verification and approval.

Please refer to our Return, Refund & Exchange Policy for complete details.

Nothing in this section limits any rights available to customers under applicable consumer protection laws.

8. ORDER CANCELLATION

Customers may request cancellation before their order is dispatched.

Once an order has been shipped, cancellation may not be possible.

YUVA BOUTIQUE CHENNAI reserves the right to cancel orders due to:

• Product unavailability.

• Incorrect pricing or product information.

• Payment verification issues.

• Suspected fraudulent transactions.

• Incorrect or incomplete order information.

Eligible refunds for cancelled prepaid orders will be processed according to our Refund Policy.

9. CUSTOMER ACCOUNT RESPONSIBILITIES

Customers who create an account on our website are responsible for:

• Maintaining the confidentiality of their login credentials.

• Providing accurate personal information.

• Keeping their account information updated.

• Not sharing their account credentials with unauthorized persons.

• Informing us if they suspect unauthorized account access.

We are not responsible for unauthorized activity resulting from customers sharing their login credentials, subject to applicable law.

10. PROHIBITED ACTIVITIES

While using our website, customers must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to damage, disrupt or interfere with website operations.

• Upload malicious software or harmful code.

• Attempt unauthorized access to website systems or customer accounts.

• Copy, reproduce or misuse website content without permission.

• Submit false orders or misleading information.

We reserve the right to take appropriate action against prohibited activities in accordance with applicable laws.

11. INTELLECTUAL PROPERTY RIGHTS

All website content, including:

• Product photographs.

• Images and graphics.

• Logos and branding.

• Website design and layout.

• Text and product descriptions.

• Marketing materials.

are owned by or used with permission by YUVA BOUTIQUE CHENNAI or their respective rights holders.

Unauthorized copying, reproduction, distribution or commercial use of website content is prohibited without prior written permission.

12. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including:

• Payment gateways.

• Courier and logistics providers.

• Social media platforms.

• Website analytics services.

• Other external service providers.

We are not responsible for the independent policies, availability or actions of third-party service providers.

Customers are encouraged to review the applicable terms and privacy policies of such providers.

13. LIMITATION OF LIABILITY

YUVA BOUTIQUE CHENNAI will make reasonable efforts to provide accurate product information, reliable website access and satisfactory customer service.

However, to the extent permitted by applicable law, we shall not be liable for indirect or incidental losses arising from:

• Temporary website interruptions.

• Third-party service failures.

• Delays caused by courier or logistics providers.

• Circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including statutory consumer rights.

14. PRIVACY AND PERSONAL INFORMATION

Your use of our website is also governed by our Privacy Policy.

We collect and process customer information for order processing, payment verification, shipping, customer support and other legitimate business purposes as described in our Privacy Policy.

Please review our Privacy Policy to understand how your personal information is handled.

15. FORCE MAJEURE

We shall not be held responsible for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, floods, fires, strikes, transportation disruptions, government restrictions or other unforeseen events.

We will make reasonable efforts to minimize the impact of such circumstances.

16. GOVERNING LAW AND JURISDICTION

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our website or purchases made through it shall be handled in accordance with applicable Indian laws and the jurisdiction of competent courts, without affecting any consumer rights or remedies available under applicable law.

17. CHANGES TO THESE TERMS

We reserve the right to modify, update or replace any part of these Terms & Conditions at our discretion.

Changes will become effective when published on this page.

Customers are encouraged to review this page periodically.

18. CONTACT INFORMATION

For questions, concerns or assistance regarding these Terms & Conditions, orders or website services, please contact us:

YUVA BOUTIQUE CHENNAI

Business Address:

No. 31/3, Muneegan Pillai Nagar,
1st Street, Kumananchavadi,
Chennai, Tamil Nadu – 600056, India.

Phone / WhatsApp: +91 81246 55567

Website: https://www.yuvaboutiquechennai.in/

Our customer support team will be happy to assist you with your enquiries.

Thank you for choosing YUVA BOUTIQUE CHENNAI!

We appreciate your trust and look forward to providing you with a pleasant online shopping experience.